The sessions take place online — which is to say, they can happen wherever you are. You only need a private space with an internet connection. You will receive a link for the session through a secure platform, and you simply need to click on it at the scheduled time.

Each session has a standard duration of 50 minutes. Once the time is up, the psychologist will conclude the session.

Each psychology session costs 45€. This is a portuguese health expense, so the client can add their portuguese tax number, if they wish to do so. After booking, the client is asked to pay for the appointment before it takes place. The payment methods available are Bank Transfer, Mbway, Spin and Wise.

The information shared with the psychologist is completely confidential, and professional confidentiality may only be lifted in situations where the client may pose a risk to themselves or to others. In such cases, this will be discussed with the client, and confidentiality would never be breached without the client being informed as promptly as possible.

The first consultation can be cancelled at no cost — if the client decides not to begin the therapeutic process, the fee will be refunded. Once the therapy has started, the client is entitled to one free rescheduling per month, provided it is justified. If the client needs to reschedule more than once in the same month, a fee of €5 will apply.

For more consistent results, weekly sessions are recommended. However, the client and the psychologist may agree to schedule sessions every two weeks.

Scientific studies prove that psychology sessions online are just as effective as face-to-face. Whether you choose the online or face-to-face method depends on what you feel more comfortable with. Because it is online, the client often feels less exposed and it is easier to broach sensitive topics, in addition to the security of being in their own space and the flexibility of fitting the session into their weekly routine, with no time spent travelling.

Sessions can be conducted in Portuguese or English, depending on which language the client feels more comfortable with. Please note that the psychologist's native language is European Portuguese, and she has C2-level fluency in English.

Although a therapeutic process presupposes commitment, if the client starts the psychotherapeutic process and does not identify with the process, they have the right to end it at any time, if they so wish.

There is no predetermined duration for psychotherapy. The client may choose to continue long-term to address various issues as they arise, or may decide to end the process after addressing specific concerns. The duration will be discussed collaboratively, in accordance with the therapeutic goals.

If you haven't found the answers to your questions here, you can contact the psychologist, who will be happy to answer your questions. You can use the e-mail geral@saraperaltadacruzpsi.com or the contact form on this website.